
Everything You Need to Know
Find answers to frequently asked questions about our premium chairs, shipping across the continental United States, order processing and more. Learn everything you need to shop with confidence at EliteGamingChair.com
FAQs
What is EliteGamingChair?
Welcome to EliteGamingChair, an online premier destination for ergonomic chairs, dynamic seating, and performance-driven comfort solutions. We specialize in ergonomic office chairs, gaming chairs, movement chairs, and active seating designed for professionals, gamers, athletes, healthcare workers, creators, and anyone who values better posture and movement. Our collection features premium ergonomic seating that adapts to your body, supports your lifestyle, and enhances your performance — whether you’re working, gaming, recovering, or creating. If you're searching for ergonomic chairs, dynamic office seating, or premium gaming chairs, EliteGamingChair is your home for smarter, healthier movement.
Who can use your chairs?
Anyone who moves! Whether you're a professional, a gamer, a student, an artist, a healthcare worker, or an athlete, our chairs are designed to support you. No matter your passion or pace, we're here to help you move better, sit longer, and feel your best everyday.
Do you offer bulk discounts?
Yes! Contact us if you're ordering for a team, office, or gaming setup. We’ll offer a special deal.
Where are your products made?
Every chair is proudly manufactured in the USA using the finest materials and precision engineering. We don't believe in cheap imports or mass production — we believe in premium comfort, lasting durability, and movement-ready design. Choose the best: American-made ergonomic, luxury, performance, and durability chairs designed for professionals, gamers, and movers who demand more.
How can I contact you?
You can reach us through our contact form, email, or chat. We’re always happy to help! email at support@elitegamingchair.com
Are your chairs adjustable?
Yes, our gaming chairs have adjustable height, recline, and armrests for personalized comfort.
What weight can your chairs support?
Most chairs support up to 300 lbs. Check the product page for exact specifications.
Do your chairs come with cushions?
Yes! Most chairs come with lumbar and neck cushions for extra support.
Can I assemble the chair myself?
Absolutely! Each chair comes with an instruction manual and is easy to assemble at home.
Do you ship worldwide?
We ship across the continental United States. We currently offer shipping to U.S. Excluding Hawaii, Alaska, Puerto Rico, Guam, or other U.S. territories. Please note: we are unable to ship to P.O. Boxes, APO, or FPO addresses at this time. When you buy from us, you're guaranteed fast shipping within the continental U.S. Order today and experience premium comfort with reliable delivery anywhere in the continental United States.
How long does delivery take?
We process and ship orders the same day depending on when they are placed. Delivery usually takes 3-7 business days, depending on your location within the continental United States. You'll receive a tracking number as soon as your product ships. We cannot be responsible for carrier's delivery process.
How much does shipping cost?
Shipping costs vary by location and product. You’ll see the final cost at checkout.
Will I get a tracking number?
Yes, once your order is shipped, we’ll send you a tracking number by email.
Can I change my shipping address after ordering?
If your order hasn’t shipped yet, contact us ASAP and we’ll update the address.
What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and other secure payment options.
Is it safe to order from your store?
Yes, we use secure checkout systems to protect your personal and payment information.
Do you offer payment plans?
Yes, some products are eligible for installment payments. Details are available on the product page.
Will I get an order confirmation?
Yes, you’ll receive an order confirmation email right after your purchase.
What is your return policy?
You can return items within 30 days if they’re unused and in original condition. Please refer to our Refund policy page for further detailed information.
How do I start a return?
Please refer to our refund policy page for further detailed information.
How do I start a return? Will I pay for return shipping?
Return shipping costs depend on the reason for return. Please refer to our refund policy page for further detailed information.
What if my item arrives damaged?
Let us know right away with photos, and we’ll send a replacement once damaged item is returned back to us.